Privacy Policy
Last updated: 17 April 2025
At Upguides, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website upguides.com, in accordance with the General Data Protection Regulation (GDPR).
1. Who We Are
Upguides
Website: https://upguides.com
Email: info@upguides.com
Based in the European Union.
2. What Data We Collect
We collect the following personal data:
- Name (via forms)
- Email address (via forms)
- Country (optional, via forms)
- Usage data such as IP address, device info, and browsing behavior (via Google Analytics)
3. How We Collect Your Data
Your data is collected in the following ways:
- When you fill out a form on our website (e.g., newsletter sign-up or contact form)
- Automatically, through cookies and tracking technologies (e.g., Google Analytics)
4. Why We Collect Your Data
We collect and process your personal data for the following purposes:
- Marketing – to send you updates, newsletters, or promotional content (only if you’ve opted in)
- Analytics – to understand how users interact with our website and improve performance
5. Legal Basis for Processing
We process your data under the following legal grounds:
- Consent – for marketing emails and optional form data
- Legitimate interests – for basic analytics and improving website performance
You may withdraw your consent at any time by contacting us at info@upguides.com.
6. Data Sharing & Third Parties
We do not sell your data. We only share data with trusted third parties necessary to operate our services:
- Google Analytics – for website analytics (subject to their privacy policy)
7. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Enable core website functionality
- Analyze traffic and user behavior via Google Analytics
You can manage your cookie preferences via your browser settings or our cookie banner (if implemented).
8. Your Rights Under GDPR
As an EU resident, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a Data Protection Authority (DPA)
To exercise any of these rights, contact us at info@upguides.com.
9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
10. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.